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Apartment Building Hail Damage Windows — Every Unit on One Scope

Hail went across the property. Some units have cracked glass, some dented capping or torn screens, and you need one count of every window before the adjuster comes.

Reply within one business day. Or call / text 763-204-2099.

For apartment building hail damage windows, the owner or manager files the claim and deals with the insurer. JMB Builders numbers every window by building, floor and unit, photographs the damage with a scale in the frame, meets the adjuster on site and then replaces what was approved, unit by unit. Twin Cities metro to St. Cloud, priced per opening. Send photos for a reply within one business day, or book a free in-home estimate and walkthrough.

  • Priced per opening, grouped by unit
  • Owner or manager files; we document and repair
  • Every window numbered: building, floor, unit
New tan double casement beside the front entry, brick column and brown lap siding

Hail does not hit an apartment building evenly. The west and north walls take it, the top floor takes more than the garden level, and the damage hides in places tenants never report: a split corner on the exterior capping, a dent in the sash, a screen torn behind the blind. A claim that only counts what the tenants called about misses openings, and a missed opening is a second visit and a supplement later.

So the count comes first. Every window gets a number by building, floor, unit and wall, and every damaged one is photographed wide and then close with a tape or scale card in the frame. The scope lists each opening with what is wrong and what fixes it: glass unit, sash, capping, screen or the whole window. The owner or manager files the claim and talks to the insurer. We walk the adjuster through the building with the same numbers, so nobody counts twice.

Once a scope is approved, every opening to be replaced is measured in person and goes on one order, so color, glass and grille match across the building. Before we bid a building of five or more units, we check the city's contractor licensing and permit rules for that building, and we pull the permit when one is needed. Installs run unit by unit, each unit closed up the day it is opened. Lead time depends on the brand and is written on the quote.

Get a written quote for this job

Three photos and a sentence is enough: a reply within one business day, or ask for a free in-home estimate. Or text the photos to 763-204-2099.

Photos (optional)

Up to 3: one wide shot of the area, one close-up of the opening or trim, one of anything you're unsure about.

How do you want your quote?

Free, no obligation. Every quote is written and itemized, so you can compare it line by line.

What you supply

  • The claim number and the adjuster's contact, once you have filed
  • A unit list or site map, and keys or a manager on site for access
  • Entry notices to tenants for the inspection and install dates
  • The building's window color and style standard, if it has one
  • Approval of the scope by the owner or whoever the owner authorizes

What JMB supplies

  • A walk of every building, every window numbered by building, floor, unit and wall
  • Wide and close photos of each damaged opening with a scale in the frame
  • A line-item scope by unit: glass, sash, capping, screen or whole window
  • A walk with the adjuster when the owner wants us there
  • One in-person measure of every opening, then one order so the building matches
  • Unit-by-unit installs, floors and furniture covered, each unit closed the same day
  • A certificate of insurance and a W-9 on request

How it is priced: per opening

Quoted in writing from your photos, with a reply within one business day. What moves the number:

  • Number of buildings, units and damaged windows
  • Glass only, sash, capping, screen or full replacement per opening
  • Window size and type, and the brand and line chosen
  • Floor height and access: ladder, lift, interior-only access
  • Interior trim disturbed by a full-frame replacement
  • Permit and city requirements for that building

Send the address, the number of units and photos of a few typical damaged windows from outside and inside. We reply within one business day.

How long it takes

Documenting a mid-size building: usually a day or two on site. Then the insurer's review and made-to-order windows. Installs typically one to two working days per unit, depending on window count.

How your project works

  1. 1

    Send photos, get a written quote

    Send three photos of the space and a sentence about what you want. You get a clear, itemized reply within one business day. Prefer a look in person? A free in-home estimate is always an option.

  2. 2

    Pick materials, or bring your own

    We help you choose profiles and materials that fit the house and the budget, or match your existing millwork exactly — or you buy the door or trim yourself and we install it. Everything is confirmed before the crew is scheduled.

  3. 3

    Clean, precise installation

    The crew shows up on time, protects floors and furniture, and installs with tight joints and consistent reveals. Photos of the finished work go in your job folder.

  4. 4

    Walkthrough and invoice

    We walk the finished work with you. If anything is not right, we fix it before we call the job done. Then one invoice, paid by check or direct deposit — no card fees, no payment links.

Situations and options

Glass or sash only

Where the frame and capping are sound and only the glass unit cracked or the sash dented, the scope says glass or sash for that opening. The rest of the window stays.

Capping and screens

Dented aluminum capping and torn screens are written as their own lines per opening. They are often the bulk of the damage on a hail-hit wall and the easiest to miss.

Full window replacement

Where the frame is cracked or the window cannot be matched, the opening is replaced. The order covers every replacement on the building so color and glass match.

Apartment Building Hail Damage Windows — Every Unit on One Scope: questions, answered

Who files the hail claim for an apartment building?

The owner, or a manager the owner authorizes, files on the building's policy and deals with the insurer. JMB documents the windows, meets the adjuster and does the repair. We do not file, negotiate or handle the claim. Coverage, deadlines and the deductible are questions for your policy and your agent.

How do you document hail damage on windows across many apartment units?

Every window gets a number by building, floor, unit and wall. Each damaged one is photographed wide, then close with a tape or scale card in the frame, and gets one line in the scope saying what is wrong and what fixes it. The adjuster walks the building with the same numbers.

Can a contractor cover the deductible on an apartment building hail claim?

Minnesota law, Minn. Stat. 325E.66, bars residential contractors from promising to pay or rebate any part of an insurance deductible. Whatever the building size, JMB does not waive, rebate or pay a deductible. Ask your agent how the deductible applies to your policy.

Do tenants need to be home when hail-damaged windows are replaced?

No, but someone has to let us in, and the owner or manager sends the entry notice. We give a unit-by-unit schedule so the notices can go out ahead. Each unit's windows are closed up the day they are opened, and furniture near the windows is covered.

Do you need a permit to replace hail-damaged windows in an apartment building?

Often, yes. Buildings of five or more units fall under the commercial building code, and cities treat window replacement there differently than on a house. Before we bid, we check the city's contractor licensing and permit rules for that building, and we pull the permit when one is needed.

Will replacement windows match the undamaged ones on the building?

We measure in person and order every replacement on the building at once, so the new windows match each other. Matching windows that are not being replaced depends on whether that line is still made. Where it is not, we say so on the scope and photograph the difference for the adjuster.

Recent JMB work, from our job log

59 installs recorded across 30 Twin Cities communities since Dec 2025. Window and door installs for homeowners and the builders we work with. Counts come straight from our job log; no customer names.

Related jobs we do

Page reviewed October 9, 2026 · JMB Builders LLC, MN license BC809005 · All apartment buildings pages

Where we work

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