Request Reinspection on Hail Claim — Windows the Adjuster Missed
The estimate lists nine windows. You count twenty-three with damage, and the adjuster never went around the back or upstairs.
Reply within one business day. Or call / text 763-204-2099.
To request reinspection on a hail claim, write to your adjuster with the claim number, say which windows were missed or misread, attach numbered photos with scale, and ask for a date when your contractor can be there. JMB Builders prepares that packet opening by opening and walks the house with the second adjuster when you want us there. You file and talk to your insurer; we document. Twin Cities metro.
- Ask in writing, with the claim number
- Name each missed window by number, with photos
- Ask for a date your contractor can attend
A re-inspection is the insurer sending an adjuster back out, the same one or a different one, to look again. On a big window claim it is usually the fastest fix when the first visit was short: the adjuster stayed on the storm side, did not go upstairs, did not pull screens, or called a split sash glass only. It happens before the claim is settled, or while the estimate is still being argued, which is what separates it from a supplement added to an approved scope.
Ask for it in writing, by email if your insurer allows it, so there is a date on it. Give the claim number. Say plainly what you want looked at: which openings were missed, which were written as the wrong repair, which screens were left off. Attach numbered photos with a scale reference so each one can be found on the house. Ask for a time when your contractor can be there, and ask whether it will be the same adjuster.
We put the packet together from our opening log: a sketch with every window numbered, the photos for each, and a short list of what the first estimate shows against what is on the house. On the day, we walk every listed opening with the adjuster, open the sashes, test the locks and point at the corners. You keep talking to your insurer; we explain the damage and then do the repair.
Get a written quote for this job
Three photos and a sentence is enough: a reply within one business day, or ask for a free in-home estimate. Or text the photos to 763-204-2099.
What you supply
- The written request to your insurer, with your claim number
- The first adjuster's estimate and any letter that came with it
- A re-inspection date that works for you and for us
- Access to every room, the garage and the screens
What JMB supplies
- A numbered sketch of every window and door on the house
- Photos with scale of each opening on the re-inspection list
- A short list: what the estimate shows versus what is on the house
- A walk of every listed opening with the adjuster, sashes open, locks tested
- Notes on what the adjuster agreed to, for your records
- A line-item quote by opening for the repair
How it is priced: per project
Quoted in writing from your photos, with a reply within one business day. What moves the number:
- Number of openings in question
- Upper-floor openings that need a ladder or inside access to photograph
- Whether the first estimate needs a full line-by-line comparison
- Whether the repair is quoted at the same time
Send the first estimate and photos of the openings you think were missed. We reply within one business day, or book a free in-home estimate.
How long it takes
Packet: from one visit. The re-inspection date and the revised estimate are on the insurer's schedule; ask when to expect both.
How your project works
- 1
Send photos, get a written quote
Send three photos of the space and a sentence about what you want. You get a clear, itemized reply within one business day. Prefer a look in person? A free in-home estimate is always an option.
- 2
Pick materials, or bring your own
We help you choose profiles and materials that fit the house and the budget, or match your existing millwork exactly — or you buy the door or trim yourself and we install it. Everything is confirmed before the crew is scheduled.
- 3
Clean, precise installation
The crew shows up on time, protects floors and furniture, and installs with tight joints and consistent reveals. Photos of the finished work go in your job folder.
- 4
Walkthrough and invoice
We walk the finished work with you. If anything is not right, we fix it before we call the job done. Then one invoice, paid by check or direct deposit — no card fees, no payment links.
Request Reinspection on Hail Claim — Windows the Adjuster Missed: questions, answered
How do I ask insurance to reinspect hail damage?
Write to your adjuster with the claim number and say what you want looked at again: the windows that were missed or written as the wrong repair, by number, with photos attached. Ask for a date and whether your contractor can be there. Keep a copy with the date you sent it.
Can I get a second adjuster to inspect my windows?
You can ask, and some insurers send a different adjuster or a supervisor on a re-inspection. Ask in writing and say why: openings not inspected, upper floor not reached, damage misread. Whether they send the same person or someone new is up to the insurer.
Should my contractor be there for the reinspection?
It helps. A contractor with a numbered log can walk the adjuster straight to each disputed opening, open the sash and show the damage instead of describing it. We attend when you want us there. You stay the one who talks to your insurer about the claim.
What if the adjuster missed windows on the back of the house?
That is the most common reason to ask for a re-inspection. Number every window on that side, photograph each one wide and close with scale, and send the photos with the request. Hail and wind do not stop at the front wall, and an adjuster who sees the photos usually walks the back the second time.
What is the difference between a reinspection and a supplement?
A re-inspection is a second look at the house, usually while the estimate is still open or in dispute. A supplement adds items to a scope that is already approved, like a seal that failed later or trim that had to come off. On a large claim you may use both.
What if the reinspection does not change the estimate?
Ask for the reason in writing. Then talk to your agent about your options, which may include the appraisal clause in your policy or a licensed public adjuster. We keep the documentation and can do the repair through the claim or paid directly.
Recent JMB work, from our job log
59 installs recorded across 30 Twin Cities communities since Dec 2025. Window and door installs for homeowners and the builders we work with. Counts come straight from our job log; no customer names.
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Read morePage reviewed October 9, 2026 · JMB Builders LLC, MN license BC809005 · All insurance repairs pages
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